12 years of bkash: an era of development
An incredible era has passed, and the landscape of financial services has transformed significantly, leaving behind the days of worrying about money transfers and long queues for utility bill payments. Thanks to bKash, the Mobile Financial Services (MFS) provider, these hassles are now a distant memory, as mentioned in their recent press release.
In just 12 years, bKash has revolutionized the concept of financial services, bringing convenience to people’s homes. Whether it’s moving money from banks to bKash or obtaining instant Digital Nano Loans via a mobile phone, these transactions are now accomplished with just a few taps.
The advent of MFS has created a common platform for accessing financial services of various sizes, effectively eliminating the pain points people used to experience while dealing with smaller transactions. As a result, financial services are now accessible to people from all walks of life, making life more comfortable and accelerating the adoption of digital transactions.
bKash has evolved into more than just a money transfer and bill payment service. It has grown into a comprehensive financial platform, offering a wide array of services, including merchant payments, savings options, and remittance services from abroad and beyond. It has seamlessly integrated into people’s lifestyles, becoming an indispensable part of every family’s journey through both good times and challenges. The term “bKash me” has become synonymous with money transfer in the realm of MFS.
One of the key factors behind bKash’s success is its vast agent network, affectionately known as “Human ATMs,” comprising 330,000 agents spread across the country. These agents have not only served customers efficiently but have also uplifted their own families’ living standards. Other MFS operators have also leveraged this established distribution channel to reach the people of Bangladesh.
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The continuous support and proper guidance from Bangladesh Bank, the industry’s regulator, have been instrumental in nurturing the growth of MFS and making them trusted partners for daily transactions. Additionally, bKash’s unwavering commitment to service quality, ongoing investment, and innovation have earned the trust of over 70 million customers.
Founder and CEO of bKash, Kamal Quadir, expressed gratitude to the entire nation for their role in making bKash a true partner in the government’s vision of implementing Digital Bangladesh. The achievement of financial inclusion has been a collaborative effort, with every Bangladeshi contributing to this success.
Customers have shared their stories of how bKash has transformed their lives, making daily transactions effortless and time-saving. Women, comprising over 40% of bKash customers, have particularly benefited from the convenience it offers in managing their financial needs.
Over the years, bKash has expanded its services to cater to various aspects of people’s lives, including disbursing allowances for government initiatives, making utility bill payments seamless, and offering savings schemes and digital nano loans. Expatriates from around 90 countries can now easily send remittances through bKash, supporting families back home.
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With bKash’s continuous efforts and contributions, financial empowerment has become a reality for millions of people in Bangladesh. Their journey of connecting the unbanked and underserved to formal financial channels has made a significant impact in the country’s progress.
Indeed, bKash has become a symbol of trust and a reliable friend in this era of digital transactions, simplifying the lives of countless individuals and families alike. As bKash continues to empower lives, it remains an essential pillar in the nation’s journey towards a more inclusive and digital future.
