Grameen HealthTech Limited has officially achieved ISO 9001:2015 certification, a globally recognized benchmark for quality management and service excellence. The certification affirms that the company’s products and services meet internationally approved standards for reliability, consistency, and safety.
Mr. Ashraful Hassan, Chairman of Grameen Group, stated that securing the ISO 9001:2015 certification marks a significant milestone for the organization. He emphasized that the achievement reflects Grameen HealthTech’s commitment to delivering dependable and continuously improving healthcare solutions. He noted that the recognition reinforces the company’s mission to build a more efficient, secure, and customer-focused healthcare ecosystem.
Dr. Ahmed Armaan Siddiqui, CEO of Grameen HealthTech Limited, expressed that the certification is a result of the dedication and discipline of every team member. He highlighted that ISO accreditation strengthens the company’s commitment to delivering high-quality, globally aligned solutions with greater precision and responsibility.
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Grameen HealthTech earned the ISO 9001:2015 certification by implementing a comprehensive Quality Management System (QMS) that enhances operational reliability and regulatory compliance. The company established clear processes to define its scope, stakeholders, and risk areas, with specific focus on data security, customer feedback, and coordinated engagement with external partners.
Leadership involvement played a critical role through the development of a structured quality policy, clearly assigned responsibilities, and regular performance reviews. To comply with ISO standards, Grameen HealthTech introduced several foundational practices including:
- Documented operational processes and procedures
- Robust risk management and mitigation frameworks
- Extensive staff training programs
- Controlled design and development of software and services
- Rigorous evaluation of suppliers and service providers
- Structured management of customer feedback
- Regular internal audits followed by timely corrective actions
This certification positions Grameen HealthTech Limited among a distinguished group of global organizations recognized for their steadfast commitment to quality and operational excellence.
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