Refund Policy

Walton_Herlan_Ads_2025-(Update-13)

Thank you for choosing Brand Practitioners Bangladesh. We value your trust and want to ensure a smooth and transparent experience with all our products, services and event related purchases. Please review our refund policy carefully before making a purchase.

1. Eligibility for Refund

To qualify for a refund, the item must be unused, undamaged and returned in the same condition in which it was delivered.

The product must be in its original packaging with all tags and materials included.

Used items, damaged items or items not returned in their original condition may not be eligible for a refund.

Refund requests must be submitted within seven days of receiving the product.

2. Refund Process

To initiate a refund, please contact our customer service team at

  • Email: info@brandpractitionersbd.com
  • Phone: 01511111001

Provide your order number and a brief explanation of the issue.

Our team will review the request and notify you regarding approval or rejection.

If approved, the refund will be processed and credited to your original method of payment within five to seven business days.

3. Late or Missing Refunds

If you do not receive your refund within the expected time, first check your bank account to verify the update.

Next, contact your bank, card issuer or mobile financial service provider, as processing times may vary.If you have completed all steps and still have not received your refund, please contact us again at info@brandpractitionersbd.com for further assistance.

4. Changes to the Refund Policy

Brand Practitioners Bangladesh reserves the right to update or modify this refund policy at any time.

Any changes will become effective immediately upon posting on our website.

By completing a purchase, you acknowledge and accept the terms outlined in this policy.

Thank you for shopping with Brand Practitioners Bangladesh. We appreciate your continued support.

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